/* Passion Freight Global V16: editorial image, translation and contact concierge */
.v16-image-caption{margin:.65rem 0 0;color:#526b80;font-size:.82rem;line-height:1.5}
.v16-featured-urgent{display:grid;grid-template-columns:minmax(220px,.82fr) minmax(0,1.18fr);gap:clamp(20px,4vw,52px);align-items:center;margin:clamp(26px,5vw,60px) 0;padding:clamp(20px,4vw,42px);border:1px solid rgba(0,170,161,.25);background:linear-gradient(135deg,#eaf8f5,#fff 52%,#eef4fa);box-shadow:0 18px 55px rgba(7,55,119,.08)}
.v16-featured-urgent img{display:block;width:100%;aspect-ratio:16/10;object-fit:cover;border-radius:16px}
.v16-featured-urgent .eyebrow{color:#087f78}
.v16-featured-urgent h3{margin:.35rem 0 .75rem;color:#073777;font-size:clamp(1.45rem,3vw,2.35rem);line-height:1.08}
.v16-featured-urgent p{margin:.6rem 0;color:#294c69;line-height:1.65}
.v16-featured-urgent a{display:inline-flex;margin-top:.55rem;color:#073777;font-weight:800}
.v16-case-facts{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;margin:1rem 0}
.v16-case-facts div{padding:12px;background:#fff;border:1px solid #d9e6e8}
.v16-case-facts dt{color:#607787;font-size:.72rem;font-weight:800;text-transform:uppercase;letter-spacing:.08em}
.v16-case-facts dd{margin:4px 0 0;color:#073777;font-weight:800}
.v16-urgent-evidence{display:grid;grid-template-columns:minmax(230px,.9fr) minmax(0,1.1fr);gap:clamp(22px,4vw,48px);align-items:start}
.v16-urgent-evidence figure{margin:0}
.v16-urgent-evidence img{display:block;width:100%;height:auto;border-radius:18px}

.contact-dock-v16{position:fixed;right:max(18px,env(safe-area-inset-right));bottom:max(18px,env(safe-area-inset-bottom));z-index:1200;font-family:Arial,sans-serif}
.contact-dock-v16 *{box-sizing:border-box}
.contact-dock-v16 span{display:initial;place-items:initial;width:auto;height:auto;border-radius:0;background:transparent;font-size:inherit;font-weight:inherit}
.contact-dock-v16 a{display:grid;grid-template-columns:1fr;min-width:0;padding:0;border:0;border-radius:0;color:inherit;box-shadow:none}
.v16-contact-launcher{display:flex;align-items:center;gap:9px;min-height:50px;padding:0 18px;border:0;border-radius:999px;background:#08b77b;color:#052d2d;box-shadow:0 14px 34px rgba(0,56,62,.24);font:800 .92rem/1 Arial,sans-serif;cursor:pointer}
.v16-contact-launcher svg{width:22px;height:22px;fill:currentColor}
.v16-contact-panel{position:absolute;right:0;bottom:64px;width:min(430px,calc(100vw - 24px));max-height:min(760px,calc(100dvh - 98px));overflow:auto;border:1px solid #cbdcde;border-radius:22px;background:#fff;box-shadow:0 30px 80px rgba(4,42,72,.25);color:#173b58}
.v16-contact-head{position:sticky;top:0;z-index:2;display:flex;align-items:center;justify-content:space-between;gap:16px;padding:18px 20px;background:linear-gradient(135deg,#073777,#086a82);color:#fff}
.v16-contact-head small,.v16-contact-head strong{display:block}
.v16-contact-head small{margin-bottom:3px;color:#8de9df;font-size:.7rem;font-weight:800;letter-spacing:.08em;text-transform:uppercase}
.v16-contact-head strong{font-size:1.18rem}
.v16-contact-close{display:grid;place-items:center;width:40px;height:40px;border:1px solid rgba(255,255,255,.35);border-radius:50%;background:transparent;color:#fff;cursor:pointer}
.v16-contact-close svg{width:20px;height:20px;fill:currentColor}
.v16-contact-home,.v16-chat-intake,.v16-chat-room{padding:20px}
.v16-contact-home>p{margin:0 0 16px;line-height:1.58}
.v16-start-chat,.v16-primary{display:flex;align-items:center;justify-content:center;gap:10px;width:100%;min-height:50px;border:0;border-radius:12px;background:#073777;color:#fff;font-weight:800;cursor:pointer}
.v16-start-chat svg{width:22px;height:22px;fill:currentColor}
.v16-channel-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:8px;margin-top:10px}
.v16-channel-grid a{display:grid;place-items:center;min-height:44px;border:1px solid #ccdadd;border-radius:10px;color:#073777;font-weight:800;text-decoration:none}
.v16-chat-intake>strong{display:block;margin:8px 0 14px;color:#073777;font-size:1.1rem}
.v16-chat-back{padding:0;border:0;background:transparent;color:#087f78;font-weight:800;cursor:pointer}
.v16-chat-intake label:not(.v16-consent){display:block;margin:0 0 11px}
.v16-chat-intake label>span{display:block;margin:0 0 5px;font-size:.78rem;font-weight:800}
.v16-chat-intake input:not([type="checkbox"]):not([type="file"]),.v16-chat-intake textarea,.v16-chat-compose textarea{width:100%;border:1px solid #b9cdd2;border-radius:10px;background:#fff;padding:10px 11px;color:#173b58;font:inherit}
.v16-chat-intake input:focus,.v16-chat-intake textarea:focus,.v16-chat-compose textarea:focus{outline:3px solid rgba(0,170,161,.22);border-color:#008e87}
.v16-file-label{padding:10px;border:1px dashed #9fbcc0;border-radius:10px;background:#f3f9f8}
.v16-file-label span{display:flex!important;align-items:center;gap:7px;color:#073777}
.v16-file-label svg{width:18px;height:18px;fill:currentColor}
.v16-file-label input{max-width:100%;font-size:.75rem}
.v16-upload-note{display:block;margin:-4px 0 12px;color:#5a7182;font-size:.7rem;line-height:1.45}
.v16-consent{display:flex!important;align-items:flex-start;gap:8px;margin:0 0 14px;font-size:.75rem;line-height:1.4}
.v16-consent input{margin-top:2px}
.v16-chat-log{display:flex;flex-direction:column;gap:10px;min-height:180px;max-height:330px;overflow:auto;padding:4px 2px 14px}
.v16-chat-message{max-width:88%;padding:11px 13px;border-radius:14px;background:#edf3f8}
.v16-chat-message.is-user{align-self:flex-end;background:#dff6f1}
.v16-chat-message small{display:block;margin-bottom:4px;color:#087f78;font-size:.66rem;font-weight:800;text-transform:uppercase;letter-spacing:.04em}
.v16-chat-message p{margin:0;font-size:.88rem;line-height:1.5}
.v16-chat-compose{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:8px;align-items:end}
.v16-chat-compose button{min-height:44px;padding:0 15px;border:0;border-radius:10px;background:#073777;color:#fff;font-weight:800;cursor:pointer}
.v16-human-handoff{width:100%;margin-top:9px;padding:10px;border:1px solid #008f87;border-radius:10px;background:#fff;color:#087f78;font-weight:800;cursor:pointer}
.v16-human-handoff:disabled{opacity:.55;cursor:wait}
.v16-handoff-status{margin-top:8px;color:#445f73;font-size:.76rem;line-height:1.45}
@media(max-width:720px){
  .v16-featured-urgent,.v16-urgent-evidence{grid-template-columns:1fr}
  .v16-case-facts{grid-template-columns:1fr}
  .contact-dock-v16{right:12px;bottom:max(72px,env(safe-area-inset-bottom))}
  .v16-contact-panel{bottom:60px;max-height:calc(100dvh - 150px)}
  .v16-contact-launcher span{display:none}
  .v16-contact-launcher{width:52px;padding:0;justify-content:center}
}
@media(prefers-reduced-motion:reduce){.contact-dock-v16 *{scroll-behavior:auto!important}}